Originally named as “Show Pony”, Showpo is just an online boutique shop for women. It was launched in Balmain, Sydney, back in 2010. By maximizing social media, Showpo moved from being a brick and mortar store into an online brand powered by young and vibrant female staff.
The Showpo website emanates with fun, flirty vibe, matching the characteristic of a playful and laid back female. A large feature header rolls with different highlights, while the user account can easily be accessed at the upper left corner of the webpage. Navigation is basic and simple with the list of categories displayed when one hovers the mouse on the links.
Bestsellers and new arrival are featured on the homepage, while the footer shows set of links helpful for customer information. Despite the large image, the Showpo website loads easily and is responsive too. The product page shows the gallery of girls modeling in cloths, while searches can be refined by using the filter option on the left panel. Specific product page shine with various image angles, a size option, and checkout option. There a tab on the lower side of the corner, displaying information for description, shipping, size guide, style suggestion, and color option.
The website proposes a diverse range of women’s stylish clothing. There are dresses covering different preference, formal, casual, party, maxis and two pieces set. A separate navigation for tops, bottoms, outerwear, and accessories makes shopping easier for the Showpo users. One can easily find the sale link which offers 30% to 70% discounts. The store also offers its own collection for swimwear and intimates.
Showpo delivers items around the world. Free express shipping rates available for Australia. International orders have a flat rate of shipping fee of $20. Returns are accepted as long as the items are unworn, unwashed and have original packing and tag intact. Also, they offer a flexible return option, including payment refund or store credit for future purchases. Acceptable payment methods are PayPal and credit cards.
When you are shopping online from another country, you might expect slow shipping and high rates. But to reach a wider customer base, Showpo have made shipping cheap and give you a faster delivery option.
What Makes The Showpo A Unique Clothing Store?
How does Showpo carve out a place in the world Amazon? According to the founder of the Showpo, she purposely chooses fashion that can’t be found at the larger retailers stores. The fashion aims at the 16 to 30 years of the age range. Although they have many styles that are ageless, and also they bring out 50 -100 new styles each week.
They see many items like:
- Makeup and beauty items
For Showpo dress and bottoms you typically will pay in between $40 and $60 range, for tops, it is $20 and $35. Also, they have clearance items that you can find for less. They offer 10% off to the students.
Showpo Clothing Reviews & Ratings Overall:
- Com.au — 4.6 out of 5 (total of 2,275 Showpo reviews)
- Sitejabber — 4.3 out of 5 (total of 146 Showpo reviews)
- Trustpilot — 7.5 out of 10 (total of 62 Showpo reviews)
- Influenster — 4.4 out of 5 (total of 17 Showpo reviews)
The rating is pretty solid for the company with more people writing a positive Showpo review than those submitting a negative one.
However we have read through a few reviews that mention the size being off from what’s expected, and other said Showpo clothing fits perfectly. When you are shopping internationally you really need to pay attention to their size guides. Clothing is typically sized smaller in Asia than in western countries.
The Return Policy of The Showpo
If your Showpo purchase does not work out and, you are wondering what to do? You can return them. Just know that for most Showpo returns, you are going to get store credit instead of a refund. There is an exception when it becomes to faulty items. If you have received faulty merchandise, you can either choose a refund or 120% store credit.
- Store credit for returns which is valid for 12 months
- Items should be returned within 14 days
- If you return items after 14 days, there’s a $7 late fee
- Items must be refunded with tags on, unworn/unwashed
- If an article is marked “final sale” it can’t be returned
Positive Showpo Clothing Review
- I think Showpo is an actually cute tag: I think Showpo is an actually cute label. I bulk shopped a bunch of things for my future balls and holiday to the Bahamas and was so happy with all. I exchanged a cloth for a different size and it was all so easy and their customer service team was incredibly helpful
- “Amazing as always!”: I cannot say how astonishing Showpo is! I purchased 5 items- they were a slight late in the shipping but went out of their way to acknowledge me an email to advise me what had happened!
- One of my items was also shipped separately which was a little disappointing but when I contacted them they explained it was on the way and it arrived the next day.
- “Shipping from Australia so quick!” Leave your cynicism behind about ordering from an Australian website! Their shipping is really quick. I was so surprised that my items came so fast from Australia where it had to go through multiple shippers.
- All my items came nicely packaged and look as I expected! Always happy with my procurements from Showpo. Will shop here again!
- “Very Fair & Customer Focused”
I had purchased a marina and when I received it, we realized it was not well-matched with any of the devices we had at home. I contacted Customer Service straight away and they were so good and educated me. I sent back the bundle and they have reimbursed me the entire price of the item. I was just happy that they refunded the whole thing. I was not expecting a refund from them while I searched for more good articles online, it was a great outcome and I am happy.
- Thank you CS and looking forward to shopping once more with you!
Negative Showpo Clothing Review
- “Will NEVER order again!”
Purchased a dress and read all the reviews of sizes and looked at their sizing chart to make sure I got the right size, but it was WAY too small. The bottom half of the dress fit as it was a wraparound but didn’t even slightly cover my bra, it was just wide open. I didn’t understand it was returned for store credit only so I am enormously dissatisfied. I wanted the dress for the event and now I have to go probing for a new one while losing the cost of this one.
- “Terrible Customer Service”
I ordered 2 articles from this website in the native sizes (since it’s an Australian website). They sent me American dimensions so everything was way very big and when I tried to talk to customer service, they were very impolite and obstructive. This was after I was sent incorrect tracking information and my package came torn open. I am now stuck with store credit to a site that offers ordinary clothing and terrible customer service. Not to mention that this order costing me money since I had to pay to send it back. Save you time and money…shop at Lulus’s instead.
- “Overpriced Product”
Nastiest site ever. Everything is high-priced for what you get. I ordered a dress and had to return it because the top of the dress was cut so difficult nothing was covered. I had to pay a return shipment to get store credit. So to use that money I ordered a pair of heels and the construction of the shoe is so off that even a shoe with a block heel feels uncomfortable. I checked the tags everything are made in China. They are overcharging for what they sell. Not even worth one star
- 5 Stars -136
- 4 Stars -13
- 3 Stars -5
- 2 Stars -4
- 1 Stars -27
If you are wondering “Is Showpo legit?” relax you can rest easy on that one. The company is a glowing example of what one woman with an attitude can accomplish. Showpo reviews are overwhelmingly positive and the company garners high praises for exceptional support. Something not all the website has that kind of reputation.
Our advice is to avoid the fate of those that wrote a negative Showpo review. Just make sure to read the size guide before ordering the clothes from the website and look for notes about sizes running smaller or larger in the product description. If you have been on the fence about shopping at an international store like Showpo, you may want to take a chance with them. It’s shipping fast, excellent customer support and a huge variety of clothes.